Job Requirements
- Education: College diploma or equivalent
- Language: English
- Years of Experience: 1 year
- Vacancy: 1
- Job Type: Full Time
- Job ID: YJ1374315
Job Description
LOCATION: 16639 Yonge Street, Newmarket,
Ontario, L3X 1V6
SUMMARY:
The Head Cashier manages the resources
(human, physical, financial) of the Cash Department. The Head Cashier
interfaces with other store departments to ensure achievement of store
objectives and excels in customer service.
DUTIES & RESPONSIBILITIES:
- Leads by example and ensures that cashier staff demonstrate our
CORE Values
- Ensures cashiers complies with all Store Standards
- Schedules cashier staff hours, days off and vacations within
established guidelines
- Trains employees in job functions and provides on-going coaching
and instructions
- Assists with completing performance reviews of cashier staff in
conjunction with the FSM
CUSTOMER
SERVICE:
- Ensures exceptional customer service is provided beyond expectation
- Ensures employees present proper image to the public in accordance
with Uniform Policy
- Ensures cashiers ask for PC Optimum Card during each transaction
- Promotes all company initiatives of PC Optimum, fundraising with
customers and employees
- Is responsible for cash focused promotions/offers
- Ensures all cashiers are aware of weekly promotions and scanning
code of practice
- Ensures lottery trays are to standard, locked, follow legislative
lottery policy
FINANCIAL:
- Performs clerical/banking duties
- Assists with all coin orders, resolves all discrepancies with cash
and coin orders
- Maintains cash office / safe following Store Standards
- Prints transaction exception report weekly identifying variances
- Prints cash over/ short weekly; identifies and investigates
variances
- Knowledge of charge accounts as applicable
LOSS
PREVENTION:
- Ensures all loss prevention systems and procedures are performed
according to Standards
- Ensures procedures regarding parcel checks are adhered to
QUALIFICATIONS:
- Planning, Judgement and Decision Making
- Independent thinking and decision making when dealing with issues
related to customer’s requests
- Judgment & decisions would be made based on ability to ask the
right questions leading to the appropriate solutions
- This position requires the ability to act upon tasks and goals
outlined by management
EXPERIENCE:
- Supervisory and labour management experience
- Experience with retail/grocery and cash handling
- Superior interpersonal skills
- Efficient time management ability
- Financial analysis ability
- Strong verbal and written communication skills
- Effective organization and planning skills
- Commitment to providing exceptional customer service
WORKING CONDITIONS:
- Ability to work flexible shifts which may include nights and
weekends
WORK HOURS:
SALARY:
- $22.00 TO $24.00 per hour
BENEFITS:
- Staff discount on merchandise