Location: 654 College Street, Toronto, Ontario, M6G 1B8
Description:
As a Retail Store Supervisor at Movin’ Electric Vehicles, you are empowered to create and lead a dynamic, successful, and enthusiastic retail bike shop team. As Retail Store Supervisor, you are a key member of the operational team that reports directly to the General Manager.
Duties and Responsibilities:
· Assist the General Manager with daily store operations in compliance with established procedures.
· Maximize store sales and achieve sales goals.
· Supervise and provide guidance to sales staff and cashiers.
· Ensure all staff have the knowledge, skills, and motivation to reach goals.
· Optimize sales through prompt and excellent customer service.
· Respond to customer concerns and resolve any issues or complaints in a professional manner.
· Maintain an efficient and effective inventory by utilizing the inventory tracking systems.
· Train new sales staff and cashier.
· Assess the needs of customers, educate them about products and services.
· Implement best practices to increase sales and profitability.
· Monitor work attendance, punctuality and the quality of services employees provide.
· Collaborate and contribute with marketing team to execute store events that produce impactful sales results as well as increased community involvement.
· Ensure compliance with health and safety regulations and oversee store security.
· Ensure smooth operation of computer systems and equipment and arranging for maintenance and repair work if necessary.
Key Competencies:
· Minimum 2+ years of supervisory experience.
· Minimum 2+ years working in a sales-focused environment.
· In-depth knowledge of product and consumer trends, and marketing strategies.
· Customer-focused approach with excellent problem-solving abilities.
· Demonstrated experience in visual merchandising.
· Exceptional interpersonal skills in dealing with employees and customers.
· Effective verbal and written communication skills.
· College graduated or equivalent.
Additional Requirements:
· Standing for extended periods up to an entire work shift.
· Bend, lift, open and move products and fixtures up to 75 pounds.
Work hours: 35 to 40 hours a week.
Salary: $30.00 to 35.00 per hour
Benefits:
· Staff discount on merchandise.
· 10 days paid personal days.
· Group insurance including dental insurance, drug insurance.