Customer Service Manager

Posted by Tajpur Investments ltd

Job Requirements

  • Education: High School
  • Language: English
  • Years of Experience: 1 year
  • Vacancy: 1
  • Job Type: Full Time
  • Job ID: YJ4967022

Job Description

Job description:

 

Salary: $35.00/Hourly 
Job Type: Full-Time, Permanent 
Start Date: As soon as possible 
Language: English 
Minimum Education: High School 
Positions Available: 1 
NOC Group: Customer Service Manager 
NOC Job Title: Customer Service Manager 

Job Location(s) 

33406 South Fraser way

Abbotsford, British Columbia

V2S 2B5

 

Job Duties: 

·         Formulate and implement purchase and merchandise policies and setting prices. 

·         Maintain records of inventory levels and financial transactions. 

·         Plan, Direct and manage the operations of customer service department and check progress.

·         Manage selection, training, and supervision of customer service staff. 

·         Study market trends, ongoing demand and supply and determine effect of existing competitors and new entrants into market. 

·         Prepare bills for merchandise to be sold and apply credit limits and policies. 

·         Plan budgets and authorize payments for expenses. 

·         Resolve customer and staff complaints in timely manner. 

·         Maintaining lasting relationships with customers.

·         Determine staff requirements and fulfill any labour shortage. 


Education & Experience Requirement: 

Completion of secondary school is required. 
Post-Secondary Training and/or one year of work experience in the field. 

How to Apply: 
email: tajpurinvestmentsltd@gmail.com