Wages: $32.50 hourly / 35 -37.5hours per week
Period of Employment: Permanent employment
Hours of Work: Full time
Start: as soon as possible
Number of job vacancies：1
Language: English
Education: Completion of a college program in computer science, computer programming or network administration is required.
Experience: an asset
Responsibilities
• Address user challenges with computer systems and provide solutions.
• Refer to user manuals, technical documentation, and other resources to research and apply fixes.
• Offer guidance and training to users based on identified issues.
• Maintain a detailed log of problems and solutions for reference by other technical support staff.
• Contribute to the redevelopment and enhancement of software applications.
• Oversee the work of other technical support team members.
• Deliver support for business systems, networks, and Internet-related issues to users.
• Diagnose and resolve technical issues efficiently.
Work conditions and physical capabilities
Personal suitability
Health benefits