Department Head: Delicatessen Supervisor

Job Description

Specific Skills:

·       Supervise and coordinate with deli clerks

·       Monitor day-to-day operations of deli department to make sure company policies are followed effectively

·       Train new hires and other deli staff needing re-training

·       Prepare bi-weekly work schedules

·       Monitor manpower per shift and delegate tasks

·       Monitor performance review of both full-time and part-time deli clerks, regularly

·       Accommodate customer complaints

·       Resolve customer complaints promptly and professionally

·       Ensure compliance with company policies with safety standards, proper food handling and check quality products

·       Monitor food wastage per day

·       Monitor food expiration and coordinate with GM

·       Ensure proper disposal of expired deli items

·       Ensure deli shelf life is monitored

·       Record inventory on daily and on weekly basis

·       Maintain open line of communication with other departments to ensure smooth workflow and operations

·       Enforcement of quality control standards

·       Report with General Managers and owners regularly

Terms of Employment:                Permanent, Full-time

Language of work:                        English

Wage:                                                21.00 per hour

Hours:                                               30 to 40 hours per week

Work Location:                               Meadow Lake, Saskatchewan