Job details

  • LocationVancouver, BCV6J 4S5
  • Work locationOn site
  • Salary77,000 annually / 40 hours per week
  • Terms of employmentPermanent employmentFull time
  • Day
  • Starts as soon as possible

  • vacancies1 vacancy
  • Source

Overview

Languages

English

Education

  • College/CEGEP

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents

Experience and specialization

Computer and technology knowledge

  • Internet
  • Desktop applications
  • Website creation and management software
  • Database software
  • MS Office
  • Oracle
  • SharePoint
  • Spreadsheet
  • XML

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Benefits

  • On cost sharing basis (Group Life Insurance, Extended Health, Dental and Vision Care).
  • Discounted stays at all Sandman Hotels for employees, their friends and family.
  • 25% discount at selected restaurants for up to 6 people.
  • Retirement Saving Plan (RRSP) after six months of employment.
  • ½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort for up to 4 people.
  • Kii Health free mental health support & counselling.
  • Flexible schedule, with possibility of hybrid work.
  • 5 days of paid sick leave per year as per BC employment standards

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Who can apply for this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada
  • other candidates, with or without a valid Canadian work permit

How to apply

By email

amoscoso@northland.ca

If applying by email:

What you must include in your application:

  • Cover letter
  • Answers to the following screening questions:
    • Are you authorized to work in Canada?
    • Do you have experience working in this field?
    • Do you live near the job location?

What might be required by the employer later in the hiring process:

  • Highest level of education and name of institution where it was completed