User support technician

OverviewLanguages: EnglishEducation: Bachelor's degree or equivalent experienceExperience: 1 year to less than 2 yearsOn site - Work must be completed at the physical location. There is no option to work remotely.9520 174 St suite 44Edmonton, ABT5T 5Z363.00 hourly / 35.00 hours per WeekPermanent employment/Full timeStarts as soon as possibleBenefits: Health benefits, Other benefitsResponsibilitiesCollect and document user's requirementsCoordinate the development, installation, integration and operation of computer-based systemsDefinesystemfunctionalityDevelop flowcharts, layouts and documentation to identify solutionsDevelop process and network models to optimize architectureDevelop software solutions by studying systems flow, data usage and work processesEvaluate the performance and reliability of system designsEvaluate userfeedbackExecute full lifecycle software developmentPlan every step of the integration of a computer-based systemPrepare plan to maintain softwareResearch technical information to design, develop and test computer-based systemsSynthesize technical information for every phase of the cycle of a computer-based systemUpgrade and maintain softwareLead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software control systemsConsult with clients after sale to provide ongoing supportConduct tests and perform security and quality controlsExecute and document results of software application tests and information and telecommunication systems testsAPPLYDirect ApplyBy phone780-695-9113 extensionBetween 09:00AM and 03:00 PMBy mail9520 174 Stsuite 44Edmonton,ABT5T5Z3In-person9520 174 Stsuite 44Edmonton,ABT5T5Z3Between 09:00 AM and 03:00PM

Job description: Salary: $33.00/HourlyJob Type: Permanent, Full-TimeStart Date: As soon as possibleLanguage: EnglishPositions Available: 1NOC Job Title: Information Technology Support Technician Job Location(s)33406 South Fraser wayAbbotsford, British ColumbiaV2S 2B5 Job Duties:·         Communicating electronically or in person with the software users facing difficulties.·         Execute solutions with references from guides, manual and other documents.·         Provide advice and real time assistance to the user.·         Perform follow-up communication to ensure customer satisfaction.·         Collect information and maintain problems & solutions log for the users.·         Maintain records of daily communication transactions, problems and remedial actions taken.·         Can redesign document or user manual if required.·         Assist clients with the installation of upgrades.·         Provide proper network, internet support to the users.  Requirements:·         Completion of Secondary School education is required.·         Post-Secondary Education in the field is required.       No Work Experience required. How to Apply:email: tajpurinvestmentsltd@gmail.com

We are looking for a dependable Information Technology (IT) Support Technician!Employer: YDG Glass Job detailsLocation: 1492 Derwent Way, Delta, BC, V3M 6H9Workplace information: On siteSalary: 35.00 hourly / 35 to 40 hours per WeekTerms of employment: Permanent employment, Full timeStart Date: Starts as soon as possibleVacancies: 1 vacancyLanguages: EnglishEducation: College/CEGEP or equivalent experienceExperience: 2 years to less than 3 yearsOn site: Work must be completed at the physical location. There is no option to work remotely.Responsibilities·         Give access to computer networks·         Report on the performance of computer systems and networks·         Respond to users experiencing difficulties with computer·         Consult user guides, technical manuals and other documents to research and implement solutions·         Provide advice and training to users in response to identified difficulties·         Collect, organize and maintain a problems and solutions log for use by other technical support analysts·         Participate in the redesign of applications and other software·         Provide business systems, network and Internet support to users in response to identified difficulties·         Perform Web-server backup and recovery operations·         Provide customer service·         Manage incidentsWho can apply to this job?Only apply to this job if:·         You are a Canadian citizen, a permanent or a temporary resident of Canada.·         You have a valid Canadian work permit.If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.How to applyBy emailydgglass2024@gmail.com