Job description:
Salary: $33.00/Hourly
Job Type: Permanent, Full-Time
Start Date: As soon as possible
Language: English
Positions Available: 1
NOC Job Title: Information Technology Support Technician
Job Location(s)
33406 South Fraser way
Abbotsford, British Columbia
V2S 2B5
Job Duties:
· Communicating electronically or in person with the software users facing difficulties.
· Execute solutions with references from guides, manual and other documents.
· Provide advice and real time assistance to the user.
· Perform follow-up communication to ensure customer satisfaction.
· Collect information and maintain problems & solutions log for the users.
· Maintain records of daily communication transactions, problems and remedial actions taken.
· Can redesign document or user manual if required.
· Assist clients with the installation of upgrades.
· Provide proper network, internet support to the users.
Requirements:
· Completion of Secondary School education is required.
· Post-Secondary Education in the field is required.
How to Apply:
email: tajpurinvestmentsltd@gmail.com